Successful candidates will have the knowledge required to understand the fundamentals of computer
technology, networking, and security, and will have the skills required to identify hardware, peripheral,
networking, and security components. Successful candidates will understand the basic functionality of the
operating system and basic troubleshooting methodology, practice proper safety procedures, and will
effectively interact with customers and peers.
The unit covers repair techniques, being able to maintain a system and how a learner may be employed as
a systems support specialised. Working with different operating systems, apart from systems hardware, the learner will also explore the implementation of SOHO (small office home office) networking systems, safe practices and systems security management (and the related issues). This unit will prepare learners to sit the CompTIA A+ Practical Applications certification exam, this unit is also
assessed with BTEC merit and distinction criteria.
| Course Code: | NEW44B | Fees | Class option:450 Online Option: €600 |
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| Course Delivery Optrion | Classroom Option: 10weeks/Tue. evenings |
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| Start Dates: | Online: Anytime | January | |||||||||
| Entry Requirement: | ECDL or equivalent and/or relevant work experience. Computer users who wish to pursue a career in the computer industry. All applicants must have competence in spoken and written English. Eligible candidates may be interviewed | ||||||||||
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Progression Route: |
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learning outcomes:
Unit content in relation to the Merit and Distinction Criteria
Hardware: eg motherboard, processor, fan, case, power supply, optical drive, hard drive, solid-state memory,
keyboard, pointing device, display, network connection, memory, peripheral devices
System Maintenance: eg disk management, system scans, memory checks, software licence checks, software
updates, utilisation and load checks
Operating system: eg Microsoft Windows, Mac OSX, Linux (any variant)
Networking: eg addressing, proxy, domain name service, wireless connection, Bluetooth, cabled connection,
small office home office network (soho), wireless access point, router, switch; two or more devices able to
maintain an internet connection
Security: eg firewall, antivirus, spyware, updates, service packs, user access levels, supervisor password
System: a combination of hardware and operating system for any given purpose
Fault: eg drive based, memory based, incorrect installation, lost files, incompatible software, incompatible
hardware, driver based, addressing issue, security issue
